When new technologies are implemented in caring for persons living with dementia in nursing care facilities, technology challenges health care professionals not only by the technical aspects of use, but also by the way it potentially forms new practices. In the article, we discuss how technologies influence care practices, seeing these as socio-technical systems. We use three examples of technology to demonstrate that when technologies make sense and comply with values of care, they can supplement ‘warm hands’. The argument is that instead of understanding warm hands and cold technologies as oppositions, the practices of using technologies (or not) should be understood as dependent on the creation of meaning as well as on knowledge about dementia. Thus, cold technology is becoming warm if warm hands, or proper professional reflection, are part of the choreography of care.

Keywords: care, dementia, professional reflection, technology