Family focused nursing is a method to meet the increasing demands for involvement of patients and families in care and treatment. The purpose of this article is to describe the experience of implementing Family Focused Nursing (FFS) in a medical ward in the period 2013–2018. Management support is necessary, as education, supervision and implementation of FFS require economic, professional, time and mental resources. Approximately 5/6 of the nursing staff has attended one- or three-day courses. Supervision is given, and short and long FFS conversations are implemented. The experience is that all educated caregivers / dieticians use the FFS conversations, but differently. Long conversations are time consuming and are best arranged in outpatient clinics. The FFS conversations give the nurse an important insight into the family's situation and their experience and thoughts regarding the illness. Families express that they feel acknowledged and that they benefit from the conversations.

Keywords: chronic disease management, family focused conversation, family nursing, family nursing implementation, nursing intervention